Combine the online experience with dynamic, facilitated workshops- coming up 24-28 September 2018.

September 24th - Walking Tours and Interpretation; 25th - Operate in the legal framework (including Health an Safety); 26th - Driving and City Tours; 27th - South African Overview including history; 28th - Manage groups and tour operations

SOUTH AFRICAN OVERVIEW INCLUDING HISTORY

Workshop venue MGT Office (390 Schoongezicht Street, Erasmusrand, Pretoria)


• Proudly South African. • Brief geological history. • Geography and climate. • Biomes, Natural & Cultural heritage • ‘Big 5’ periods in history and the major events that shaped South Africa. • Cultural groupings – brief history and practices. • Approaches to other relevant SA topics, and answering difficult questions • Research resources including statistics.


Refreshments provided.
Make provision for your own lunch.


For more information contact us on 012 347 6001 or info@mgttrainingsolutions.co.za

OPERATE WITHIN THE LEGAL FRAMEWORK INCLUDING HEALTH AND SAFETY

Workshop venue MGT Office (390 Schoongezicht Street, Erasmusrand, Pretoria)


• Legislation pertaining to tour operations • Contractual compliance • Liability and indemnity forms • International Customer Protection Framework • Conservation and Heritage legislation • Rules & regulations • OHS Act • Risk Assessment • Emergency plan (Site Safety file) • Safety briefing • Natural and Unnatural emergencies and responses • Incident report • Crowd control.


Refreshments provided.
Make provision for your own lunch.


For more information contact us on 012 347 6001 or info@mgttrainingsolutions.co.za

WALKING TOURS AND INTERPRETATION

Workshop venue MGT Office (390 Schoongezicht Street, Erasmusrand, Pretoria)


• Research techniques (including Site Inventory) • Planning and designing of walking tours in a variety of environments including a city walk, prominent monuments; cultural villages; local communities; animal sanctuaries; natural places, etc. • Developing thematic interpretative content, story lines, and presenting it within context • Techniques for presenting on a site including the welcome, briefing, introduction, body and conclusion. • Public speaking.


Refreshments provided.
Make provision for your own lunch.


For more information contact us on 012 347 6001 or info@mgttrainingsolutions.co.za

DRIVING AND CITY TOURS

Workshop venue MGT Office (390 Schoongezicht Street, Erasmusrand, Pretoria)


Story-telling and commentary for conducting a city tour of Johannesburg and Pretoria. Also learn techniques for researching, designing and presenting a driving tour through a city.


Refreshments provided.
Make provision for your own lunch.


For more information contact us on 012 347 6001 or info@mgttrainingsolutions.co.za

MANAGE GROUPS AND TOUR OPERATIONS

Workshop venue MGT Office (390 Schoongezicht Street, Erasmusrand, Pretoria)


• Preparation for a tour, meet & greet at the airport. transfers, and checking-in and out of hotels • Essential information about South Africa for first time visitors • Role and function of team players; leadership styles and dynamics on a tour • Group stages ; leadership styles and dynamics on a tour• Ethical and professional behaviour on tour • Dealing with problems, conflict and different personality types on tour • Administration duties for guides (Tour report; reconciliation of tour funds.


Refreshments provided.
Make provision for your own lunch.


For more information contact us on 012 347 6001 or info@mgttrainingsolutions.co.za

WORKSHOP COMBO SPECIAL


Save when you purchase all 5!
Workshop venue MGT Office (Schoongezicht Street, Erasmusrand, Pretoria)
Purchased workshops should be attended within this period. 24-28 September 2018.


Workshops (Check dates above)
1.Walking tours and interpretation
2. Operate in the legal framework
3. Driving and city tours
4. South African Overview
5. Manage groups and tour operations


Refreshments provided
Make provision for your own lunch.


For more information contact us on 012 347 6001 or info@mgttrainingsolutions.co.za